# Order a new subscription

To renew your subscription or purchase a new one, click on the Order menu to complete and submit the order form. If you are renewing your subscription, it is important that you first log in with your main (administrator) account and only then click on order, otherwise a new organisation will be created in the order process, with no archive data (products, offers).

If the user has a discount code from the manufacturer which entitles him to join the organisation, he enters the discount code into the field and selects the OK button. When the discount code is correct, the order form is reloaded and the unit price of the subscription is changed. Such a subscription allows the user to join the manufacturer's sales network. This type of account does not allow the user to define their own products. Read about subscription versions Subscription versions

On the order form, you must fill in the company details for invoicing. If the company is located in the European Union and is registered for EU VAT VIES , entering the correct VAT ID number together with the two-letter country code will automatically verify the company in the European VIES system. Correct verification will set zero VAT on the form.

A single purchase of 5 or more subscriptions, will result in a favourable discount. See Subscription pricing

Selecting the Send Order button will save the order in the system. The user will receive a message with a PROFORMA invoice attached to the email address provided in the order form. Payment of the order paid according to the proforma document activates the subscriptions ordered. After the transfer, the system activates paid orders once a day (in the evening).

As a result of the order activation, registration codes will be sent to you to activate your subscription. For details on how to activate your subscription, please refer to the email you received or Subscription registration

A VAT invoice for purchased subscriptions will also be sent within 7 days.